FAQ
Sıkça Sorulan Sorular
Common questions about service, warranty, payments, and lead times.
Do you provide service and sales support?
Yes. You can contact our factory for technical and sales support. Call +90 535 202 11 22 or email bilgi@zimmakina.com.
Are spare parts packs paid on first delivery?
No. Essential main spare parts are delivered together with installation.
What is the warranty period?
Our warranty is 2 years against manufacturer defects.
Do you sell second-hand units?
Yes, when available. If you share your request, we will inform you when an opportunity arises.
What is the lead time?
Depending on project and production load, the minimum is 15 business days.
Is leasing available?
Yes. Leasing payment is available.
Do you accept credit cards?
Yes. We offer cash or installment payment by credit card.
Can we buy with investment incentives?
Yes. The product can be purchased using investment incentives.
How do we request service?
Email bilgi@zimmakina.com or call +90 535 202 11 22 to create a service request.